Monitoring and Logging in DevOps Ensuring Application Performance and Reliability

If a page loads slowly or, worse yet, goes completely offline, your customers don’t wait around for you to fix the problem. They’ll likely go to the competition or vent their frustration on social media. Worryingly for many enterprises, the average cost of a single hour of downtime now exceeds $300,000 for over 90% of mid-size and large enterprises.

When that happens, your business doesn’t just lose revenue, it also loses your customers’ trust. However, implementing proper monitoring and logging is one way to alleviate these problems.

Monitoring provides real-time visibility into a web application’s status and performance, while logging records events (e.g., system errors and warnings). Together, they ensure peak website reliability and performance. In this post, I’ll break down the benefits of monitoring and logging and explain how Oshyn uses these approaches to keep client websites running smoothly and securely.

Why Monitoring and Logging Are Required

Monitoring and logging can benefit developer teams and enterprises, as they are critical to any DevOps plan.

1. Predictive Troubleshooting

The best way to avoid downtime and outages is to prevent them before they occur. Monitoring and logging provide real-time visibility into the status of web applications and record performance and usage metrics.

This allows businesses to detect signs of an impending outage and high-risk events before they develop into a larger problem. If outages occur, they are less likely to last long, and DevOps teams can resolve them faster.

2. Performance Optimization

Logging and monitoring help to identify potential performance bottlenecks by recording metrics such as user interactions and API calls. This allows teams to pinpoint issues like slow database queries, inefficient code, or network lag.

Additionally, dev teams can better manage resources. For example, if parts of an application get more traffic than others, scaling those components during peak traffic helps boost performance. Plus, by understanding user behavior and application performance, dev teams can identify areas for improvement and iterate on their code to make it more efficient.

3. Compliance and Security

Monitoring and logging can provide an audit trail of all user actions. This is particularly important for compliance needs, like GDPR or HIPAA, which require data protection and accountability.

If a security breach occurs, log data helps identify who initiated it and who was affected. DevOps teams can also scan log data for suspicious activities, such as excessive login attempts and data exfiltrations, to detect threats before they arise.

4. Improved User Experience and Financial Savings

When enterprises can quickly identify and resolve performance issues through proper monitoring and logging, it generally leads to faster load times, which improves the user experience. Plus, it reduces the likelihood of the business losing revenue due to downtime.

How Oshyn Ensures Maximum Uptime For Your Website and Digital Infrastructure

At Oshyn, we realize how vital monitoring and logging are for the success of our clients’ applications. As part of our Optimizely, Sitecore, and Adobe services, we provide our clients with DevOps tools and best practices to maximize website uptime and performance.

• 24/7/365 Support: Our SLA-based support provides enterprises with a commitment that includes monitoring your site all day, every day.

• Active Monitoring: Dozens of alarms and statistics are collected continuously to identify problems before they arise.

• Preventive Maintenance: Keeping your system patched reduces the risk of security issues and keeps your system in top shape.

• Optimized Cloud Architecture: Best practices help fine-tune your architecture to save money while increasing system performance.

• Continuous Integration: Deploy new features quickly and safely to ensure system stability in every release.

Our DevOps service includes reports that ensure complete visibility into your system’s health, status, and performance over time. Contact us to see how we can get your website performing at its best.