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Maintain for Sitecore

Maintain provides agencies with a turnkey service for providing clients with ongoing site support, maintenance, and incremental development delivered by seasoned Sitecore experts.

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Maintain includes:

 

Light Feature Development

Provides all those incremental improvements necessary for any living, breathing website.

Regular Testing

Scheduled, automated testing - along with manual testing as necessary - keeps sites in top form.

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Maintain projects are assigned a team of specialists best suited to the requirements.

Proactive Monitoring

Regular site health monitoring ensures that everything’s running efficiently.

Code Maintenance*

Releases are deployed continuously ensuring that progress can be monitored, and there are no surprises.

24/7/365 SLA*

Automation lowers the burden on QA resources, results in faster time-to-market, and improves quality.

* optional

Benefits

 

For Agencies:

Deeper, extended client relationships

Providing ongoing maintenance keeps agencies tight with their clients and in the best position to provide value well into the future.

Better resource management

Utilizing an expert team for maintenance keeps agency staff focused on more strategic activities.

Recurring revenue

Gain incremental revenue without the headaches associated with managing an ongoing maintenance project.

For Brands:

Eliminate complicated coordination

Eliminate the headaches of coordinating between multiple vendors (platform, hosting, database, etc).

Keep internal resources focused

A dedicated, quick-response team with intimate familiarity with a site’s code allows internal staff to stay focused on the core business.

Continuous improvements

Consistent maintenance creates a smooth-running website with all the latest features & updates, increased security, higher stability, and a better customer experience.

Wave is Agile

Wave is how we manage our Maintain projects. It's based on Agile development principles and keeps projects running smoothly while retaining the flexibility to accommodate change.

Wave engagements are broken into sprints.

A sprint is an iteration of work, typically lasting two weeks. Each sprint has a predefined deliverable.

A pod is assigned to do the work.

A pod is a team filling complementary roles most suitable for the project.

The budget and timeline determine pod size and number of sprints.

Our process simplifies project planning and budgeting and creates more predictable outcomes.

Oshyn offers a full suite of Sitecore services.