The Solution
We recommended a redesigned web portal that included an intuitive interface, reliable identity protection using Okta, direct banking integration using Plaid, and a digital application for retirement using DocuSign. TCDRS consulted with Oshyn to implement these new solutions. TCDRS’ developers were also trained by Oshyn in Okta implementation.
Oshyn developers provided the expertise that TCDRS lacked, with front-end and back-end developers combining to create an easy-to-use and functionally sound web portal.
The retirement application within the portal consisted of eight steps and took multiple rounds of regression testing for different scenarios and points of failure.
By using agile development techniques, developers were able to change course and accommodate complex requirements, providing open communication channels between TCDRS and Oshyn and removing silos.