Client Success Story: Websense, Inc.

The Challenge

Websense, Inc., is a global leader in integrated Web, email and data security solutions, protecting over 50,000 organizations worldwide from malicious code, loss of confidential information and ensure enforcement of Internet use and security policies. Websense had elected to migrate from Interwoven Content Management System (CMS) to RedDot CMS. After Websense had begun an implementation of OpenText’s RedDot CMS they found that the implementation had not met their requirements, in part because Websense.com and its many microsites used disparate technologies and page designs. With constant updates on security threats, patches and new product support news, the differing technologies and page designs put forth many restrictions requiring constant support from the IT department, thereby increasing costs.

The Solution

Open Text recommended that Websense hire Oshyn for the implementation, based on a successful track-record of multiple well-designed, fast and cost-effective RedDot implementations. Oshyn began integrating RedDot on critical areas of the Websense.com, while working with Websense’s IT department to develop a roadmap to: integrate additional sections of the website and microsites, plan the .Net migration, and Service Oriented Architecture (SOA) TIBCO development. Since different microsites were managed by different business units, each having specific requirements, Oshyn needed to coordinate with the various stakeholders to reach a universal consensus in order to create a common platform. 

The Results

Oshyn delivered a new intuitive user experience and delivered the RedDot CMS implementation on-time and within budget. The new CMS implementation gives Websense more precise management of their enterprise content, which can now be updated in minutes without support from Websense’s IT department, significantly cutting maintenance costs. The design of Oshyn’s RedDot implementation offers extensive flexibility. For example, one area of the website design can be updated and applied to throughout the website within hours. The intuitive design of the implementation resulted in rapid end-user adoption. The success of this CMS implementation led to Websense further engaging Oshyn for guidance and expertise for ongoing development of websense.com.

The Technology 

About Websense, Inc..

Websense, Inc. (NASDAQ: WBSN), is a global leader in integrated Web, email and data security solutions that help organizations block malicious code, prevent the loss of confidential information and enforce Internet use and security procedures. Websense provides Essential Information Protection™, which provides integrated threat defense and powerful policy-based control over sensitive external and internal data. Organizations using Websense can control all their critical elements of Web, data, and messaging security, such as who can access specific websites, where sensitive data can be sent, where users can go online and how online resources can be used safe from security threats. Websense is currently used by over 50,000 organizations worldwide. 

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